Experience
Marketing analytics & digital advertising leader, Chicago IL. More about me →
Analytics-driven marketing and advertising leader with 10+ years across digital media, paid search/SEM, and revenue operations.
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Technical Lead — Salesforce & Revenue Operations
2024 — PresentPrintNinja- Migrated 350,000+ records spanning 10 years of company data and established data governance standards, creating a clean foundation for reporting and analytics.
- Built a customer portal delivering real-time pricing, process tracking, and shipping updates — improving lead capture for high-intent prospects.
- Co-designed a CPQ pricing engine with 700+ pricing variables across 13 product categories; reduced mean quote-generation time from 35 to 10 minutes (71%).
- Led a complete Salesforce org rebuild supporting $6M annual revenue, consolidating 250+ legacy automations into 5 Apex triggers and 35 workflows (85% less technical debt).
- Delivered a tech-stack overhaul saving $45K in year one, with a roadmap to eliminate an additional $150K in redundant dependencies.
- Coordinated cross-functional execution across sales, marketing, operations, CS, and finance; managed 1 direct report and 3 external vendor relationships.
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Business Intelligence Analyst
2022 — 2024Canon USA- Managed complex datasets using SQL to extract actionable insights for strategic decision-making.
- Developed financial-analysis frameworks and automated reporting systems to track KPIs and business performance.
- Implemented Salesforce solutions to improve sales tracking and customer relationship management.
- Collaborated with cross-functional teams to align data solutions with business objectives.
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Digital Marketing & Marketing Automation
2016 — 2022Chicago, ILProgressive roles, recruited by the same director across three organizations.
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Marketing Automation Specialist
2018 — 2021SurePayroll / Paychex- Managed $2M+ in annual PPC/SEM advertising spend; improved lead-quality scores by 25% through refined targeting.
- Built complex Marketo automation workflows, consistently achieving 40–45% email open rates and 3–4% conversion rates.
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Digital Marketing Strategist
2021 — 2022TBI Inc.- Rebuilt email strategy and database segmentation, increasing open rates from 5% to 39% (680% improvement).
- Partnered with BI teams to resolve database-structure issues; developed sales-funnel and lead-routing workflows.
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Digital Marketing & Communications Specialist
2016 — 2018RevenueWell- Managed Pardot automation for sales development; built an automated partner-onboarding process from scratch.
- Co-created strategic webinar programs and organized a monthly industry-expert series.
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Core competencies
Digital Advertising & Media
PPC/SEM (Google Ads)Campaign optimizationConversion rate optimizationA/B testingSEO
Analytics & BI
SQLData migration & ETLReporting & dashboardsBusiness intelligenceFinancial analysisKPI tracking
Marketing Technology
Salesforce (Sales, Service, CPQ, Revenue Cloud)MarketoPardotHubSpot
Development & Integrations
JavaScriptPHPApexFlowsAPI integrationsHTML/CSSWordPress
Certifications
Google Ads · Google Analytics · Microsoft (Bing) Ads (previously certified)
Education
B.A., Applied Communications (Digital Media focus)
2011 — 2014Kent State University
Also
Founder of M.FOX Chicago Audio Fabrication — I design and build custom audio electronics. Featured recording artist and band manager (Stereogum, Chicago Reader, Bandcamp Daily, Mojo).